[ Training ]
FlySurjet — Cabin Crew Training
A PowerPoint training presentation designed to turn service protocols into a clear visual journey, preparing cabin crew for every stage of premium private flights.
[ CASE STUDY ]
Excellence at every stage of the flight.
Context
FlySurjet needed to structure comprehensive training for cabin crew serving premium private-flight passengers. The content covered the complete service journey — from pre-flight preparation to post-flight procedures — and needed to be understood with clarity, consistency and close attention to detail.
Development
Working from the supplied script, raw content, visual identity and spreadsheets, I reorganized the information into a progressive narrative that was easy to follow and reference. I developed the presentation’s visual identity, slide design, motion and infographics, creating a system that could support 120 slides without losing cohesion, pace or readability.
Outcome
The 120-slide deck was developed and delivered within one month. The client especially valued the material’s visual organization and clarity and is now considering applying the same approach to its other training programs.
- Client
- FlySurjet
- Project
- Cabin crew training
- Scope
- Narrative, visual identity, presentation design, motion and infographics
- Delivery
- 120 slides in one month
- Creative credits
- Entirely created by Bianca Hirota
To protect the company’s confidentiality, all sensitive content has been removed from the public version of this case.
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